Privacy policy

Introduction

At Amelia Auckland, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party providers)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and interactions

  • Cookies and usage data

How We Use Your Information

We use your information to:

  • process and fulfil orders

  • communicate with you regarding your order or enquiries

  • provide customer support

  • improve our website and services

  • comply with legal obligations

  • send marketing communications (only if you have opted in)

Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic.

Cookies help us:

  • remember your preferences

  • understand how visitors use our website

  • improve site performance and functionality

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data with trusted third parties only when necessary, including:

  • payment processors

  • shipping and logistics providers

  • website and analytics services (such as Shopify and Google Analytics)

These providers are only permitted to use your information to perform services on our behalf.

Payment Security

All payments are processed securely through third-party payment gateways. We do not store or have access to your full payment details.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal requirements.

Your Rights

Depending on your location, you may have the right to:

  • access your personal data

  • request correction or deletion of your data

  • withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will take effect immediately upon posting on this page. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: amelia.auckland1@gmail.com